Genesys talking to potential buyers?


Judging by the lack of reactions in the blogosphere and on Twitter, if there are buyout discussions of Genesys they are probably in the very early stages, if any at all…

The good news: Genesys has grown to be valued at $3.5 billion. Permira purchased Genesys for $1.5 billion back in 2012, and the company has since steadily acquired others and increased sales.

It is the leader in contact center software, but competition is brutal as cloud solutions become the de facto offering. When everyone can sell the cloud, nobody stands out. Then it becomes a pricing battle.

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