Thanks to you, dear reader, insideCTI has reached another milestone: 100 Facebook fans! Honestly, I’m very grateful that this little site in the dark corner of the vast blogosphere has 100 FB fans interested in the niche content of contact center telecom.
To commemorate this milestone I will give out copies of The Handbook by Tony Tillyer to insideCTI readers. The Handbook is built upon Tillyer’s earlier work, “Genesys Rough Guides,” which served as the foremost unofficial introductory documents to the Genesys community.
If you want a free copy of The Handbook just get in touch with me or leave a comment below (make sure you enter a valid email/Twitter address so I can reach you). Supplies are limited so first come, first serve (much like an ACD queue).
As always, thank you for your continued support.