Nu Echo partners with Loquendo for service expansion


During our meeting at SpeechTEK last year, one of the things I asked CEO Yves Normandin was expansion plans. Nu Echo is a highly respected speech technology company based out of Canada and has a talented team of folks that eat and breathe VoiceXML, TTS, VUI, ASR, etc., but the company definitely has room to grow in the U.S. market.

Normandin ended our meeting with a hint of “stay tuned” regarding my question. On Monday, March 21, I got my answer:

Nu Echo, the speech application company that delivers exceptional user experience and task completion rates, and Loquendo, the global speech technology company, today announced the launch of their new partnership, enabling the companies to offer North American customers speech application development, dialog design, porting and tuning services to complement Loquendo’s existing portfolio of highest quality multilingual technologies, for a simpler yet more effective and enhanced integration of speech.

This partnership reinforces the ongoing expansion of Loquendo’s North American presence. Partnering with such an expertise-rich company as Nu Echo will see significant advantage for enterprises in the contact center and speech-enabled application space. It will expand the service level for Loquendo’s partners in the U.S. and Canada, to include VoiceXML application development, grammar development for advanced speech recognition, dialogue and VUI design, TTS and ASR tuning, and so on.

Furthermore, thanks to this partnership, new Loquendo customers can now quickly and seamlessly migrate their existing speech-enabled applications, from the simplest to the most complex, and exploit the full benefits of Loquendo speech technologies, while safeguarding previous investments.

“Loquendo’s rapid North American expansion is creating a very strong and much-needed alternative in the speech technologies market,” said Yves Normandin, Chief Executive Officer of Nu Echo. “We have worked closely with Loquendo over the past 18 months and we have been highly impressed not only by the performance of their technologies, but also by the responsiveness and the quality of their customer support organization.”

“Nu Echo is one of the leading speech companies in the U.S. and Canadian markets, with a team of highly skilled personnel building on twenty years’ experience and proven expertise in the speech application development and professional services fields,” said Daniele Sereno, Vice President, Product Engineering of Loquendo. “Their ability to respond rapidly and effectively to customer requests, along with their unparalleled commitment and dedication to their work, means they are a choice partner to assist Loquendo in supporting our North American clients and partners.”

 

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