Unimax’s new frontier – telecom administration APIs

If you’ve followed this blog since its inception but somehow forgotten about a company named Unimax, allow me to refresh your memory. Unimax is based in Minneapolis and has a foothold in the niche of telecom administration management. I’d written about the company and its products during VoiceCon 2010 in Orlando. Unimax 2nd Nature is one software to administer them (PBXs) all — provided it’s an Avaya/Nortel, Cisco, AVST, Microsoft, or others.

Unified communication? Looks like Unimax is the only company that’s thought of unified administration.

Now the company has opened up its telecom administration platform to third parties, releasing an SDK and offering a middleware called 2nd Nature Web Services Foundation. Your IT or Telecom Department can finally create applications in any programming language and use the Web Services Foundation to customize your own needs in terms of telecom administration via HTTP/S. And these days, everybody loves web services because of their simplicity and maintainability.

Besides, the SDK is free — a price that cannot be beat.

Official press release:

MINNEAPOLIS, December 13, 2010 – Unimax Systems Corporation®, a leading provider of telecommunications provisioning applications and configuration management software, today announced that it has released a new middleware product called 2nd Nature Web Services Foundation and a related API for multi-vendor phone, messaging, and directory service systems. The company has also released an SDK (Software Developer Kit) for the product, giving developers the tools they need to quickly and easily develop applications that use the Web Services Foundation and its API. The SDK is available to developers free of charge starting today.

Designed specifically for voice system integrators, managed service providers, third party developers, and enterprise Telecom and IT departments, the Web Services Foundation product and SDK include a comprehensive set of tools to create, test, and deploy both thin and thick client telecom administration applications. These applications can be developed in any programming environment (e.g., ASP.NET, Perl, PHP, Python, etc.) and easily interface with the web services API. Simple examples include provisioning a new phone and/or mailbox, resetting a password, or changing a forwarding number. Since applications are customized, organizations have complete control over which capabilities are made available to their end-users and which functions are automated. The Web Services Foundation is based on Unimax’s 2nd Nature product which takes advantage of its broad set of management facilities and support for all major phone, messaging, and directory service systems from Cisco, Avaya/Nortel, AVST, Microsoft, and others.

“Our new Web Services Foundation product provides an extensive set of services through an industry standard REST API using HTTP or HTTPS which greatly simplifies the deployment and maintenance of applications in distributed enterprise environments,” said David Myers, Unimax Director of Product Development. “Web applications can be either hosted on a corporate web server, such as Microsoft IIS, or they can be hosted directly on the Web Services Foundation server. All served data is stored in a local database which minimizes the processing and network load on the voice systems allowing for the use of very data intensive 24/7 applications.”

“Our Web Services Foundation and SDK offer a significant opportunity for vendors and customers,” said Phil Moen, Unimax President and CEO. “System integrators, managed service providers, and third party developers will benefit by using these products to create and sell web-based and desktop telecom applications to their current and prospective customers. On the other hand, Telecom and IT departments will benefit by developing custom applications to greatly improve the management capabilities of their telecommunications environment. Our customers, employees, and shareholders are very excited about these product innovations and the new markets they will open for us.”

The SDK includes a fully-functioning development version of 2nd Nature, documentation, example applications, and simulated phone and messaging systems. The SDK is available free of charge directly from Unimax by visiting http://www.unimax.com/sdk.

About Unimax
Unimax is a leading provider of telecommunications configuration management software and unified voice administration applications. Our flagship product, 2nd Nature, and its extensions unify the management of important administrative functions such as MACs, password resets (assisted and self-service), automated provisioning, automated voice mail list management, transaction auditing, reporting, and many others. 2nd Nature also enables integration between voice networks and critical business systems such as Microsoft Active Directory, HR, call accounting, E-911, and others. Our single-point administration software enables organizations to substantially reduce operational costs, strengthen security, increase visibility and control, and improve internal customer service. Our technology is compatible with systems from Avaya/Nortel, AVST, Cisco, Microsoft, and others. Unimax Systems Corporation is a privately held corporation based in Minneapolis, MN.

For more information, please call (800) 886-0390 or visit http://www.unimax.com.

Unimax, Unimax Systems Corporation, the Unimax logo, and 2nd Nature are trademarks of Unimax Systems Corporation. All other trademarks herein are the property of their respective owners.


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